Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Software
Timeline
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ANDI NOOR SALLAM

Technical and Quality Specialist - Trade Asset Management
Duren Sawit

Summary

Experienced in quality management systems, with a proven track record of ensuring adherence to industry standards and regulations. Problem-solving skills enable identification and prompt addressing of quality issues, ensuring smooth process operation. Strong understanding of process optimization techniques to enhance product consistency and reliability, driving overall success.

Overview

12
12
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Technical and Quality Specialist - Trade Asset Management

PT. Nestle Indonesia
04.2017 - Current
  • Ensured that third-party vendors complied with Nestlé standards, as well as HACCP, FSSC, and contracted KPIs.
  • Developed third-party management teams to enhance operational processes and quality in line with Nestlé benchmarks.
  • Conducted monthly external audits of third-party service providers.
  • Managed and resolved customer complaints related to Nestlé Trade Assets.
  • Responsible for the development and implementation of a cashless system for innovative business models (IoT-Sales).
  • Experience in analysis and planned purchases for spare parts and stickers, while also developing simple applications for inventory systems.
  • Led the development and execution of an SAP system for sales monitoring and tracking (SAP-C4C)
  • Maintained up-to-date knowledge on relevant regulations within the industry, ensuring company practices remained compliant at all times.
  • Conducted detailed root cause analyses following any non-conformance events, leading to swift identification and mitigation of potential risks.
  • Enhanced team performance through regular training sessions and knowledge sharing, resulting in an increase in overall efficiency.

Quality Control Supervisor

PT. Aventis Pharma
06.2016 - 03.2017
  • Led Quality Control operations, ensuring thorough analysis across all team sectors
  • Managed validation and release of Raw Materials, Packaging Materials, and semi-finished products, facilitating a smooth transition to production phases
  • Advocated for and enforced Good Manufacturing Practice (GMP) within the QC Laboratory to maintain high-quality benchmarks
  • Performed detailed internal GMP audits to strengthen compliance and quality assurance measures
  • Directed supplier and external manufacturer audits, confirming compliance with quality standards
  • Collaboration with the procurement team to analyze and plan for the purchase of reagents, reference standards, and working standards.
  • Oversaw regulatory documentation and dossier management for export products, securing international compliance
  • Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.

Quality Control Supervisor

PT. Hexpharm Jaya
03.2013 - 06.2016
  • Led Quality Control operations, ensuring stringent analysis of Raw Materials, Packaging Materials, and Semi-Finished Products
  • Validated and approved material release, guaranteeing a smooth transition to further production phases
  • Ensured strict compliance with GMP, ISO standards, Lean practices, SHE, and TPM in the QC Laboratory
  • Facilitated efficient analytical method transfers in collaboration with R&D and QA teams
  • Performed thorough internal audits adhering to ISO 9001, ISO 14001, OHSAS 18001, and GMP standards
  • Played a pivotal role in SHE and Emergency Response Teams, reinforcing factory safety measures
  • Oversaw quality assurance as the principal External Auditor for supplier and external manufacturing networks
  • Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.

Trainee

PT. Hexpharm Jaya
11.2012 - 02.2013
  • Engaged in the MSODP Program, refining expertise in industrial pharmacy management and operational best practices
  • Develop comprehensive understanding of Kalbe Group's excellence frameworks, including Total Productive Maintenance (TPM), Lean methodologies, Jidoka, and 5R principles
  • Attended training courses to build understanding of processes, techniques, and industry.
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.

Education

APOTHECARY PROFESSION PROGRAM - PRODUCTION AND QUALITY CONTROL

School of Pharmacy, Insitut Teknologi Bandung
Bandung, Indonesia
03.2011 - 03.2012

Bachelor of Science - Sains And Technology Pharmacy

School of Pharmacy, Insitut Teknologi Bandung
Bandung, Indonesia
08.2006 - 10.2010

Skills

Quality management systems

Project management

Fishbone diagrams

Data analysis

Supplier quality

Documentation control

Control charts

Process capability analysis

Customer satisfaction

Quality metrics

Corrective actions

Personal Information

  • Date of Birth: 09/21/88
  • Nationality: Indonesian
  • Marital Status: Married

Software

SAP

C4C

PowerBI

Office365

Timeline

Technical and Quality Specialist - Trade Asset Management

PT. Nestle Indonesia
04.2017 - Current

Quality Control Supervisor

PT. Aventis Pharma
06.2016 - 03.2017

Quality Control Supervisor

PT. Hexpharm Jaya
03.2013 - 06.2016

Trainee

PT. Hexpharm Jaya
11.2012 - 02.2013

APOTHECARY PROFESSION PROGRAM - PRODUCTION AND QUALITY CONTROL

School of Pharmacy, Insitut Teknologi Bandung
03.2011 - 03.2012

Bachelor of Science - Sains And Technology Pharmacy

School of Pharmacy, Insitut Teknologi Bandung
08.2006 - 10.2010

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ANDI NOOR SALLAMTechnical and Quality Specialist - Trade Asset Management