Anne Estherini
Human Resource Specialist
Depok
Summary
Goal-oriented Human Resources Specialist with 3 years of experience in training protocol development and policy implementation. Strong financial acumen with demonstrated success in budget development and adherence. Accomplished in analyzing company needs and developing long-term solutions to meet personnel objectives.
Overview
2025
2025
years of professional experience
1
1
Certification
2
2
Languages
Work History
HUMAN RESOURCE
PT REVO SOLUSINDO
7 2022 - Current
- Handled end-to-end recruitment processes, ensuring smooth and swift transactions, from initial advert to job offer.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Provide a dedicated and effective HR advisory service to employees that covers absence and health issues, conduct and capability, grievances, organizational change, and all other employee-relations matters
- Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
SENIOR CUSTOMER SERVICE OFFICER
PT BANK CENTRAL ASIA TBK.
05.2018 - 05.2022
- Provide splendid customer services to customers in a friendly and courteous manner at all times
- Have sufficient knowledge about the banking products and services and respond to all inquiries accordingly
- Improve customers' banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges are resolved without delay
- Ensure that all the bank's policies and procedures, code of conduct and regulatory guidelines are strictly complied with in the process of discharging duties
- Participate in marketing and awareness campaigns in the bank to create an enlarged customer base
BEAUTY ADVISOR
PT ARINA MULTI KARYA
06.2014 - 05.2018
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Followed up with customers to increase satisfaction with purchases and services.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
Education
Bachelor of Management - Human Resource Management
STIE IPWI Jakarta
Jakarta, Indonesia 04.2001 -
Skills
Recruiting
HR policies and procedures
Training development
Talent management
HR analytics
Negotiation
Compensation and benefits
Payroll and benefits administration
HRIS updating
Certification
Recruitment and Selection Supervisor
Timeline
Recruitment and Selection Supervisor
12-2022
SENIOR CUSTOMER SERVICE OFFICER
PT BANK CENTRAL ASIA TBK.
05.2018 - 05.2022
BEAUTY ADVISOR
PT ARINA MULTI KARYA
06.2014 - 05.2018
Bachelor of Management - Human Resource Management
STIE IPWI Jakarta
04.2001 -
HUMAN RESOURCE
PT REVO SOLUSINDO
7 2022 - Current
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